Welcome. Glad you're here.
Whether you're scheduling your first family practice visit or walking in for urgent care, we want your first time at Bay UC to feel easy. Download the patient packet, glance over what to bring, and we'll handle the rest.
Save time at check-in.
Filling out the patient packet at home — even partially — gets you back to a room faster on your visit day.
New Patient Packet
One PDF covering everything you'll need to fill out as a new patient. Print it, complete what you can, and bring it with you. We'll handle anything you couldn't finish at the front desk.
Download Patient PacketWhat's Inside
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Patient Registration
Contact, address, emergency contact, guarantor info
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HIPAA Release of Information
Who can receive your medical information on your behalf
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Payment Policy
Insurance acceptance, copays, billing terms
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Treatment & Privacy Consent
Standard consent for treatment and records sharing
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Medical History
Allergies, medications, past conditions, social history
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Pediatric Consent (if applicable)
For parents bringing minor children to the practice
Don't have a printer? No problem — show up a few minutes early and our front desk will give you the packet on a clipboard when you check in. Either way, we'll get you back to a room.
Six things to grab before you head over.
Doesn't have to be perfect. Bring what you can — we'll fill in the rest at check-in.
Photo ID
A driver's license is fine. State ID, passport, or military ID also work.
Insurance Card
The physical card or a clear photo of the front and back.
Completed Patient Packet
If you downloaded and filled it out at home. If not, no problem — we have copies.
List of Current Medications
Names and dosages of everything you take, including over-the-counter and supplements.
List of Allergies
Medication allergies, food allergies, environmental allergies, and your reaction to each.
Form of Payment
For copays, deductibles, or self-pay visits. We accept most major cards.
Not sure if your insurance is accepted? Call (231) 753-1400 before your visit and we'll verify your benefits — or check our Insurance page for the full list of carriers we work with.
Your first visit, from the door to the goodbye.
We've designed every part of the visit to feel calm, unhurried, and personal — from the front desk to the exam room.
Walking in
You'll be greeted by a real person — not a kiosk. Our front desk team checks you in, takes your insurance and ID, and gets you a clipboard with anything we still need. The waiting area is quiet and comfortable.
The visit itself
A medical assistant takes vitals and asks a few questions, then your provider comes in. They'll listen — really listen — to why you're here, what's been on your mind, and what you'd like to address. There's no shot clock.
Heading home
Before you leave, you'll have a clear picture of what was done, what's next, and how to reach us if anything comes up. Lab work or imaging done on-site means fewer follow-up trips elsewhere.
"You'll be treated like a friend or family member. That's the whole reason we built this place."
— Dr. Joshua Saur, Founder
We're glad you're joining us.
Walk in any day we're open, or call to schedule. Either way, we're ready to take care of you and your family — exactly the way we'd want to be treated ourselves.