Legal

Privacy Policy

Last updated: May 10, 2026

Bay Urgent Care and Family Practice ("Bay UC," "we," "our," or "us") respects your privacy. This policy explains how we collect, use, and protect information when you visit our website, bayuc.com (the "Site").

Information We Collect

Information you provide

When you fill out a contact form, request information, or otherwise communicate with us through the Site, we may collect:

• Your name
• Your email address
• Your phone number
• Any message or information you choose to share

Please do not send sensitive medical information through website forms or unsecured email. For medical questions, call us at (231) 753-1400.

Information collected automatically

When you visit the Site, we and our service providers may automatically collect certain information about your device and your visit, including:

• IP address and approximate location
• Browser type and version
• Operating system
• Pages you view and how you navigate the Site
• Date and time of your visit
• Referring website (if any)

Cookies and similar technologies

The Site uses cookies — small text files stored on your device — to make the Site function properly, remember your preferences, and understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect how the Site works for you.

How We Use Information

We use the information we collect to:

• Respond to your inquiries and requests
• Operate, maintain, and improve the Site
• Understand how visitors use the Site so we can make it better
• Comply with legal obligations
• Protect the Site and our visitors from fraud, abuse, or technical issues

We do not sell your personal information.

Third-Party Services

The Site is hosted on Squarespace and may use the following third-party services:

• Squarespace — website hosting and visitor analytics
• Google Analytics — measures Site usage and performance (if enabled)
• Google Maps — displays our location and provides directions
• Healow Pay — third-party patient billing portal we link to (Healow Pay has its own privacy practices)

These services may collect information about your visit subject to their own privacy policies.

How We Protect Information

We use commercially reasonable security measures to protect information collected through the Site. No method of transmission over the internet is 100% secure, however, so we cannot guarantee absolute security.

Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has submitted information through the Site, please contact us so we can remove it.

Your Choices

You may:

• Choose not to provide information through forms (though some features may not work without it)
• Disable cookies in your browser
• Opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on
• Request that we update or delete information we hold about you (where applicable)

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "last updated" date at the top of this page. Material changes will be posted prominently on the Site.

Linking Out

The Site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.